Staffing & People
Our people Make the difference.
We hire individuals who are passionate about people and food. Our employees are an essential part of our business and are the on-side connection to your customers.
We Take Recruitment, Hiring, and Training Off Your Plate
You can be rest assured that our staff offers responsive service that is unmatched in Western New York.
Our Hiring Process
Our structured interview process allows us to find the best candidates for the job.
Certifications
Managers are required to have and maintain their Food Handling and Allergen certifications. Alcohol service training is also used where applicable.
Pre-Employment Screening
Drug and background screenings are used where required to mirror client protocol for their organizations.
Professional Training & Development
Employees and managers are required to participate in on-going training and development specifc for their job. This includes customer service, safe food handling & allergen awareness, catering service, and more. Cross-training and ongoing professional education is encouraged.
Employee Immersion
We believe that a great start to a new job is critical. The first 90 days of immersion are focused on learning core job functions and assuring that the appropriate skill set is present for the position. Our assessments/development for both front line employees and managers provide an opportunity to assure understanding of business and success in their positions.
Performance Reviews
Our employees and managers participate in a yearly evaluation process. The intentional time spent discussing the performance of our team reinforces the importance of meeting our goals and exceeding your expectations.